toys r us interview

Toys R Us Interview Tips | Toys R US Interview Questions

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Toys R Us Interview Tips | Toys R US Interview Questions

Hello! Are you in search of Toys R US Interview Guideline? Then, luckily, you arrive at the right place to look out. To prepare for a walk-in to Toys R US you must know about its whole procedure and have to make some pre-planning for the interview.

So here in this article, I have shown all the crucial information about the Toys R US Interview tips and Toys R US Interview Questions and Answers. Therefore, read this article from start to end and make your job position strong in the Toys R US Interview.

About Toys R US

toys r us

Industry Retail
  • April 1948; 70 years ago
  • Washington, D.C.,
  • United States

(as Children’s Supermart)
June 1957; 61 years ago (as Toys “R” Us)
October 2018; 1 month ago(as Geoffrey’s Toy Box)

Founder Charles Lazarus
Headquarters Wayne, New Jersey, United States
Number of locations
807 (August 2018)
Area served
  • Toys
  • Clothing
  • Baby products
  • Video games
  • Kohlberg Kravis Roberts
  • Bain Capital
  • Vornado Realty Trust
  • Fairfax (Canada)
  • Green Swan (Portugal and Spain)
Number of employees
64,000 before liquidation
Parent Interstate Department Stores(1966–1978)
  • Babies “R” Us (1996–2018)
  • Kids “R” Us (1983–2004)

Toys R Us Interview Tips

Toys R Us has never had much competition in the brick-and-mortar toy superstore industry, but online retail outlets have changed the work environment. With new budgets in place, finding employment at Toys R Us requires passing through a rigorous interview process. After applying online, employees can expect a one-on-one interview with a hiring manager.

These tips will help you impress the Toys R Us hiring manager.

1. Prepare to Talk About Your Kid-Friendly Personality

The majority of Toys R Us customers are parents who bring their kids to the store for a fun day of shopping. As a result, each Toys R Us employee must have a basic understanding of getting along with children. Hiring managers will ask questions about your ability to fit into a kid-friendly environment.

2. Dress in Formal Clothing

Despite many companies moving towards a casual interview environment, Toys R Us still expects candidates to dress in business apparel. Showing up in anything less than a collared shirt, dress pants, and black or brown shoes will count against you in the interview. This is especially true for positions on the front end of the store.

3. Learn About the Most Popular Toys

Every Toys R Us employee should have a basic understanding of the store’s most recent catalog. Toys are some of the trendiest items in all of retail, and the store gets extremely busy when hot new items hit the market. Employees must answer questions about the popular new toys on a regular basis.

>> Check out here for Toys R US Job Application <<

Toys R Us Interview Questions & Answers

Former applicants have described the Toys R Us interview process as formal and in-depth. Hiring managers will assess your ability to work with children, so many of their questions are tailored to get you talking about your situational awareness in a kid-friendly workplace. The following sections will provide sample Toys R Us interview questions and answers to study before your meeting with the Toys R Us hiring manager.

Toys R Us Interview Questions & Answers for the Sales Associate Position

Q1: How would you handle a parent asking for a toy recommendation?
A: First of all, I would try to assess the kinds of toys their child is interested in. I would then guide the parent to several different options that fit the description, and I would make sure to offer relevant items in several different price ranges. Customers feel more comfortable when they have plenty of options to choose from.

Q2: What is your biggest strength?
A: Without a doubt, my biggest strength is my social ability. I’ve never had trouble starting conversations with new people, and I’ve always been told that I’m friendly and approachable. I certainly feel my most comfortable in social scenarios.

Q3: How would you handle an unhappy child?
A: I would try to help the child find a fun toy to play with. Every kid that visits Toys R Us wants to have fun in the environment filled with the coolest new toys, but it can get overwhelming. Sometimes kids just need someone to hand them a toy to focus on in the midst of all the different options.

Toys R Us Interview Questions & Answers for the Cashier Position

Q1: Do you feel comfortable working with money?
A: I’ve always felt comfortable working around money, and I have a spotless track record of making responsible decisions in terms of cash register management.

Q2: What is your biggest weakness?
A: Sometimes, I come down too hard on myself for mistakes. I find that it’s very easy to get carried away with negativity after making a mistake, and I’m trying to stop letting that happen. Instead, I want to start viewing mistakes as opportunities for learning and improvement.

Q3: How would you handle an unhappy parent?
A: Unfortunately, parents are not always going to be happy with their Toys R Us shopping experience. I would first try to calmly figure out the parent’s problem, and then I would offer every possible solution to solve the issue. I would contact a manager if I didn’t have the authority to resolve a particular issue.

Toys R Us Interview Questions & Answers for the Toy Assembler Position

Q1: Can you maintain concentration in a hectic environment?
A: I’ve never had a problem focusing on my work in any environment. I understand that assemblers must read through complex sets of instructions, but I’m confident in my ability to maintain focus through the noise of children playing throughout the store.

Q2: Are you more of a self-starter or a team player?
A: I can work independently or in a team setting, but I imagine the role of an assembler is an isolated one. In many cases, I prefer to complete my day-to-day tasks alone — but I always keep my eye on team-related goals.

Q3: Why Toys R Us?
A: Simply put, Toys R Us is one of the few companies that offer this type of work, but I’ve also enjoyed the Toys R Us environment for as long as I can remember. It’s exciting to think I might be the one building the display toys that add the magic to the store environment.

Reference Site

Official site:
Career Site:

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